Responsible Gaming on Play Stadiums

Last updated: 4 February 2025

Our Commitment to Responsible Gaming

At Play Stadiums, we prioritize player well-being as part of our core values. We believe responsible gaming is a shared responsibility between our team and our players. Through the tools and resources listed below, we empower you to take control of your gaming habits and ensure a safe, enjoyable, and balanced experience.

Introduction

This Responsible Gaming Policy ("RSG Policy") outlines the tools, guidelines, and support available to registered users on playstadiums.com.

This policy forms part of the Play Stadiums Terms of Use. Terms used here carry the same meaning as defined in the Terms of Use.

We may update this policy at any time. Changes become effective immediately upon publication. If updates affect your rights, we’ll notify you upon your next login, and you’ll need to confirm your agreement before continuing to play.

Our RSG Program

The Responsible Gaming (RSG) Program provides tools and support to help players:

• Make well-informed decisions during gameplay.
• Identify and avoid problematic gaming behavior.

This program includes education, control tools, and access to professional support resources. While we provide the tools, the final responsibility lies with the player. Our trained support team is also available to help monitor behavior and assist with necessary actions.

Tools for Managing Gameplay

• Breaks: Request a break (1, 3, 7, 14, or 30 days) via our contact form under “Options for Responsible Gaming.” During this time, account access is paused and automatically restored when the selected duration ends.
• Self-Exclusion: Request a temporary or indefinite exclusion through the contact form. Choose between 6 months, 1 year, 3 years, 5 years, or an indefinite block. Marketing emails will be paused. Indefinite blocks require a 6-month minimum and a 7-day reflection period for reactivation.
• Permanent Closure: Contact customer service to permanently close your account. This action is irreversible.

Contact Information

Email: [email protected]

Address: 47 Brown Street, Lavender Bay, New South Wales, 2060, Australia

Telephone: +61 (02) 9155 7959